Alexa Error 701: How to Fix Alexa Error Code 701?

How to Fix Alexa Error Code 701

Alexa, the friendly voice assistant from Amazon, can sometimes encounter hiccups like Error Code 701. Don’t worry, we’ve got your back! In this guide, we’ll walk you through what this error means and how to fix alexa error code 701 step by step.

What’s Alexa Error Code 701?

So, you’re relaxing at home, ready to use Alexa, and suddenly you see Error Code 701. It’s like a little hiccup in Alexa’s communication with Amazon’s servers. This usually happens when Alexa can’t connect to the internet properly.

Why Does This Happen Before Fix Alexa Error Code 701

A few things can cause this pesky error:

  • Weak Wi-Fi: Imagine Alexa as a chatty friend at a party. If the Wi-Fi is weak, the conversation gets cut off. Check your Wi-Fi strength.
  • Old Software: Like updating your phone, Alexa needs updates too. Outdated software might lead to errors. Let’s keep things fresh!
  • Firewall Confusion: Sometimes, Alexa’s voice gets stuck in a network traffic jam. We’ll help her find the right lane.
  • Messy Cache: Imagine if your closet was full of clutter. Alexa’s memory, or cache, can get messy too. We’ll tidy it up!

5 Easy Steps to Fix Alexa Error Code 701

How to Fix Alexa Error Code 701

Fixing the Error – Easy Steps

Step 1: Check Your Wi-Fi

Make sure Alexa’s “party spot” has good Wi-Fi coverage. Restart your router if needed. Good Wi-Fi, good vibes!

Step 2: Reboot Alexa

Give Alexa a quick break. Unplug her, count to 10 (or do a little dance), and plug her back in. Let her stretch!

Step 3: Update Alexa

Remember those software updates? It’s like giving Alexa a new outfit. Open the Alexa app and look for updates. Fancy!

Step 4: Skills Check

Alexa’s like a wizard with many skills. Sometimes, one might misbehave. Disable and re-enable skills to get them back in line.

Step 5: Hardware Check

Give Alexa a little check-up. Are all the cables and parts in good shape? A small fix might be all she needs.

Advanced Fixes – Fix Alexa Error Code 701

Clearing the Clutter

Imagine if you never cleaned your room – things would get messy! Same with Alexa’s cache. Clear it for a fresh start.

Firewall Detective

If Alexa’s locked out by the network’s bouncer (firewall), we’ll show her the VIP entrance.

Network Reset

Sometimes, a reset is all it takes. Like a quick power nap for Alexa’s network settings.

Superheroes at Amazon

If our tips don’t work, don’t worry! Amazon’s support superheroes are a call away. They’ll save the day!

Keeping Errors Away – Fix Alexa Error Code 701

Prevention is the best medicine! Here’s how to keep Alexa error-free:

  • Software Updates: Regular updates keep Alexa sharp and ready.
  • Wi-Fi Love: Give Alexa a strong Wi-Fi hug for uninterrupted chats.
  • Skill Control: Don’t overload her with too many skills. Quality over quantity!
  • Clean Cache: Keep her memory tidy with cache clears.

Alexa Error Code 701 might try to crash the party, but armed with these solutions, you’ll have the music playing again in no time. Alexa is your tech buddy, and now you know how to keep the conversation flowing smoothly.

Why Does Alexa Sometimes Stop Playing Music?

It can be frustrating when Alexa suddenly stops the music party. A few reasons could be at play: poor Wi-Fi, software hiccups, or even a temporary glitch. Check your Wi-Fi, ensure Alexa’s software is updated, and try restarting her to get the tunes flowing again.

Keep Alexa Safe and Sound

Alexa’s like a digital friend, and just like a buddy, we want to keep her safe and happy. To do that, update her software regularly to keep her sharp and secure. Give her a good Wi-Fi connection for smooth conversations, and be careful not to overload her with too many skills – quality over quantity!


In this guide, we’ve covered the ins and outs of Error Code 701 – what it means, what causes it, and most importantly, how to fix it. From checking your Wi-Fi to updating Alexa’s software, from clearing cache to contacting Amazon’s support superheroes, you now have a toolkit of solutions at your disposal. Remember, technology is here to serve you, and by keeping Alexa’s software up to date, providing her with a strong Wi-Fi connection, and managing her skills wisely, you can create a harmonious digital experience.

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Frequently Asked Questions

What’s Alexa Error Code 701?

It’s like Alexa lost her voice connection with Amazon. Usually due to Wi-Fi issues.

Can weak Wi-Fi trigger this error?

Absolutely! Weak Wi-Fi can make Alexa stumble over her words.

Why update Alexa’s software? 

Updates give Alexa new tricks and fix old glitches. Like getting a tune-up for your car.

Can I fix this without calling support?

Error 701 on Alexa usually indicates a problem with the device’s connectivity to the internet. Here are some steps you can try to fix this error without having to call customer support:

Check Internet Connection: Make sure your device is connected to the internet. Check if other devices are able to connect to the same network.

Restart Alexa: Sometimes a simple restart can fix the issue. Unplug the power adapter from the back of your Alexa device, wait for a few seconds, and then plug it back in.

Restart Router: If other devices are having trouble connecting as well, restart your router. Unplug the router’s power cord, wait for about 10 seconds, and then plug it back in.

Check Wi-Fi Signal: Ensure that your Alexa device is within range of a stable Wi-Fi signal. If it’s too far from the router, the signal might be weak.

Forget and Reconnect Wi-Fi: In the Alexa app, go to “Devices” > “Echo & Alexa” > select your device > “Change” next to Wi-Fi Network > “Forget” the network. Then set up the Wi-Fi connection again.

Check for Network Interference: Other electronic devices or appliances might interfere with your Wi-Fi signal. Move your Alexa device away from potential sources of interference.

Update Firmware: Make sure your Alexa device has the latest firmware updates. You can check for updates in the Alexa app.

Reset to Factory Settings: If none of the above steps work, you might consider resetting your Alexa device to its factory settings. Keep in mind that this will erase any personalized settings you’ve configured.

Contact Customer Support: If the issue persists after trying the above steps, you might eventually need to reach out to Amazon Alexa customer support for further assistance.

Is Alexa Error 701 a Common Issue?

Alexa Error Code 701 isn’t an everyday occurrence, but it’s not a rare guest either. It’s like a small hiccup in her usually smooth communication with Amazon’s servers. Don’t worry, with our guide, you’ll be able to tackle it and get back to enjoying Alexa’s company in no time.